Privacy Policy

Last Updated: May 01, 2026

1. Introduction

This privacy notice applies to the processing activities performed by the Company to the personal data of its clients, prospective clients, and website visitors.

Your privacy is of the utmost importance to us. It is our policy to safeguard the confidentiality of information and respect the privacy of individuals.

Please see below for information about how we manage personal data, and for information about your rights with respect to the processing of your personal data.

2. Definitions

The following terms are defined as follows:

• 2.1 “AML” means anti-money laundering.
• 2.2 “Digital Asset” means any digital representation of value that may be traded via the platform, excluding non-fungible tokens.
• 2.3 “We”, “Us”, “Our”, “Company” refers collectively to the operating entity providing the services.
• 2.4 “Personal data” refers to any information relating to an identified or identifiable natural person, including names, identification numbers, location data, an online identifier, or to one or more factors specific to the physical, economic, cultural or social identity of a natural person.

3. Your Data Controller

Our products and services are provided through local operating entities. You are contracting with the Company as specified in our Terms & Conditions.

The platform you are contracting with is your Data Controller and is responsible for the collection, use, disclosure, retention, and protection of your personal data in accordance with our global privacy standards.

4. How Do We Protect Personal Data?

The Company takes the security of personal data incredibly seriously.

5. Information We May Collect About You

We obtain information about you through your use of our products, services, websites, account opening process, event/news subscriptions, and ongoing support communications.

To open an account, you must complete a “create account” form. By doing so, you disclose personal data to enable us to assess your application and comply with applicable laws.

The minimum information required to enter into a contract and comply with anti-money laundering and fraud prevention laws is “Biographical information and contact information” and “Verification information”. Without this, we cannot provide services.

Information collected from you:

• Full name, contact details (email, phone), date of birth, place of birth, gender, citizenship (“Biographical information and contact information”);
• Trading account balances, activity, inquiries and responses (“Trading information”);
• Verification information: passport, driver’s license, selfie photos/videos, login credentials, government ID (may involve biometric data extraction);
• Other information: any data we deem necessary to comply with AML or legal obligations.

Automatically collected information:

• Browser information: IP address, domain, referrer, login data, browser type/version, time zone, plugins, OS, platform;
• Log information: device ID, OS, model, storage, MAC address, SIM data, user behavior signals, location, network, URL clickstream, page interactions, timestamps, errors.

Information from third parties:

We may receive data from payment providers, AML/fraud service providers, business partners, advertising networks, credit agencies, and public sources (e.g., blockchain data).

6. Disclosure of Your Personal Data

We may disclose your personal data to group companies, service providers, and business partners for legitimate purposes (e.g., administrative, IT, legal, compliance, analytics).

Third parties we share with are required to protect your data and comply with privacy laws. We may also disclose data when compelled by law (e.g., court order).

7. Where We Store Your Personal Data

Data is stored on secure servers and infrastructure. International transfers occur only with appropriate safeguards.

8. Data Retention

We retain personal data only as long as necessary for legal, regulatory, or business purposes.

Under AML laws, we retain due diligence records and transaction evidence for at least 5 years after the relationship ends.

Opt-out requests are stored on a suppression list to prevent future marketing.

9. Cookies

Cookies are small text files that enhance your experience. You can control cookie settings in your browser, though some features may be limited.

10. Privacy When Using Digital Assets and Blockchains

Transactions on public blockchains are immutable and may be analyzed to reveal personal data when combined with other sources.

We cannot erase, modify, or alter data recorded on public blockchains.

11. Your Rights Regarding Your Personal Data

You have the following rights (subject to legal limitations):

12. Contact Information

13. Data Protection Authorities

If unsatisfied with our response, you may contact your local data protection authority.